Shady el-Barkoky
Tech Department
Software, Infrastructure
Project
2026
(Our Brief)
This is a respected, growing practice that chose not to settle for off-the-shelf software. Rather than adapt its work to a generic platform, the firm decided to invest in a system of its own - designed around how it actually works.
So instead of renting someone else's product, we partnered with the firm to design and build a fully customizable operating system from the ground up: matter-first, Arabic-first, and entirely the firm's own.
(Our Role)
Working closely with the firm, we defined what the new system needs to deliver
- A single source of truth
- A professional digital presence
- Deadline confidence
- Unified communication
- Financial clarity
- Strong document governance
- Precise access control
- Room to grow
One authoritative place where every matter, case, document, and deadline lives - replacing scattered tools with one system.
A polished web platform, plus a controlled way for clients to see the status of their own matters.
Appeal, cassation, and opposition windows tracked and calculated automatically, so nothing depends on memory.
Client and court correspondence captured in one auditable place.
Fees, custody, expenses, and receivables linked directly to the matters that generate them.
A clear line between raw evidence and approved, client-facing output - with every access logged.
Partners, lawyers, paralegals, runners, and finance each seeing exactly what their role requires.
A platform built to evolve with the firm - new branches, new workflows, new reports - without being capped by a third-party roadmap.
(Our Role)
We began by working closely with partners, lawyers, finance teams, and court runners to understand the firm's workflow from consultation to judgment. We documented the process and identified both functional requirements and key priorities, including reliability, confidentiality, performance, usability, and resilience.
We chose an on-premises solution to ensure privileged client data remains fully within the firm's control. This approach strengthens confidentiality and allows the firm to guarantee that client records never leave its premises, despite requiring greater architectural responsibility.
The system is designed with a layered architecture that isolates public-facing components from sensitive data, while background tasks run independently to maintain performance. It includes encrypted backups, reliable recovery mechanisms, and scalability to support the firm's future growth.
The user experience was designed to be intuitive and frictionless, featuring a guided intake process, a unified matter timeline, and an Arabic-first interface with full RTL support and advanced search capabilities. The design balances sophistication for partners with practicality for court runners using mobile devices.
This is not just a case tracker but a comprehensive operating system for the firm, centralizing matters, cases, deadlines, documents, finances, and client communication in one secure platform. It ensures accountability, minimizes missed deadlines, strengthens confidentiality, and provides a scalable foundation fully owned by the firm.